Most Centers Open 8-8, 7 days a week.

Front Desk Receptionist

Job Details

Position: Front Desk Receptionist

Role: Provide customer service to patients and clerical support to clinical staff.

  • Promptly greet patients and visitors in the waiting area in a friendly and helpful manner
  • Check in patients, verify insurances, update necessary patient information in the system, and collect copay
  • Serve as a patient advocate to provide world-class care in coordination with clinical staff and providers
  • Promptly answer incoming phone calls
  • Maintain a neat and orderly waiting room
  • Assist patients with ambulatory difficulties, including obtaining wheelchairs and provide assistance with walking
  • Responsible for opening and closing clinic procedures and reporting
  • Perform additional clerical duties as necessary
  • Minimum of one (1) year of reception/front desk experience (coordinator, receptionist, clerk, agent, specialist, etc.)
  • Customer service experience in a healthcare outpatient setting preferred
  • Ability to work up to 12-hour shifts during the week or weekend as needed
  • Ability to escort or transport patients by wheelchair or stretcher when needed
  • Detail-oriented with excellent interpersonal communication skills
  • Basic computer skills including familiarity with electronic medical records
  • Types 25 words per minute
  • High school diploma or equivalent
  • On-the-job Training
  • Employee flat-rate medical services at CRH-affiliated clinics
  • Medical, Dental, Vision Insurance
  • 401(K) Match
  • Flexible Work Schedules
  • Generous PTO Plan
  • Employee Assistance Program
  • Complimentary Financial Planning
  • Collaborative Work Environment
  • Growth Opportunities
  • Annual Merit Increases
  • Employee Referral Bonuses

We have 9 centers throughout Maryland.  There is most likely one near where you live.

Click here to view our locations. 

CRH Healthcare an equal opportunity employer:  M/F/D/V
CRH Healthcare provides a professional work environment, a strong clinical support organization and a highly competitive compensation and benefits package.